The AI-Supported Automation Framework (ATAK) is an innovative, modular toolkit that offers sophisticated and tailored solutions for organizations in the fields of artificial intelligence and process automation.
A new dimension of speech analysis and transcription
Summaries and Captions in MinutesTaking notes during a meeting and writing summaries can often be time-consuming and exhausting. We may miss important details or simply forget them. Sometimes, we don’t have enough time to listen to a full audio or video recording, but we still need to know its content. Or perhaps, we want to use a recording for educational purposes, but adding captions is too time-consuming.
With the ATAK Speech Analyzer, all of this becomes a thing of the past with just a few clicks.
Use Cases
- Automatically create summaries from meeting recordings
- Automatically generate captions, summaries, and written content from marketing or educational videos
- Create user manuals from instructional videos through automatic transcription
- Prepare documentation via dictation or audio recording
Key Features
Speech Transcription
The system automatically transcribes the spoken content in audio or video using the selected speech recognition method. The system can create two types of transcripts:
- Continuous text
- Subtitle files with timecodes that can be placed on videos
Speech Analysis and Summarization
You can choose which assistant will analyze the text, for example:
- Create a complete meeting summary
- Generate a brief or topic-based complex summary with task lists and decisions
The system can be expanded with additional assistants based on client needs (e.g., automatic generation of content in line with corporate templates).
Media Quickview
Once processed, the transcription result can be immediately reviewed in the built-in media player. You can jump to key information or decisions made in the video.
Review and Edit Results
The results of the selected assistant's analysis are displayed below the video. The generated subtitles can be edited before downloading, based on the uploaded media file.
Media Library and Integration
Uploaded media files are stored in a media library, where they can be selected again for analysis, eliminating the need to upload them multiple times. For corporate workflows, media files stored in other systems (e.g., drive, SharePoint) can be imported into the media library for analysis. Media files from meetings can also be imported from the calendar and processed automatically.
On-Premise Option
The system can be deployed either on cloud or on-premise infrastructure . The advantage of the latter is that data does not leave the organization, making it suitable for processing confidential media files as well.
Benefits
- Reduction or elimination of manual work with AI-based automation, improving efficiency
- Customizable text interpretation and analysis
- Supports the most popular file formats
- On-premise option available
- Simple and fast to use
The Intelligent Machine Assistant
Introducing our cutting-edge customer service and productivity assistant chatbot, powered by the latest AI technologies. It provides personalized support to internal or external clients based on available materials (documents, media files), without a human support team, 24/7.
Use Cases
Customer Support and Productivity Boost
Thanks to automation and instant responses, the customer service chatbot enhances productivity and reduces the workload of customer service teams.
With the ATAK - DOKK5 integration, different chatbots can be placed on the portal for different customer segments, increasing satisfaction.
Interactive Information Retrieval and Assistance
The chatbot understands queries in a conversational way and can provide personalized responses based on the uploaded materials in its knowledge base.
It is especially useful for answering various user queries based on a system's user manual or providing step-by-step instructions from documented sources.
Virtual Personal Assistant
The intelligent assistant can be customized to meet a company's specific needs, acting like an invisible employee to increase efficiency across many tasks.
It can be used for:
- Automatic content creation based on brief instructions or provided templates and history
- Mass data processing or material summarization
- Automatic translation
Key Features
Cost-Efficiency
By automating routine queries and tasks, chatbots significantly reduce customer service costs, freeing up resources for more complex and value-adding activities.
Instant Responses
With advanced algorithms and natural language processing capabilities, the chatbot delivers instant, personalized responses to nearly any query, reducing response times and increasing customer satisfaction.
24/7 Availability
AI-driven chatbots provide round-the-clock customer service, ensuring help is always available, even outside of business hours.
Multitasking and Scalability
Chatbots can handle multiple customer interactions simultaneously, enabling businesses to efficiently manage large volumes of customer inquiries without requiring additional human resources.
Personalized Responses
AI-powered chatbots can analyze customer data to enable personalized interactions, offering tailored recommendations to enhance the customer experience and build closer relationships. The knowledge base and chatbot operation are built and expanded based on the client's materials and requirements.
Integration
Thanks to the Dokk platform integration, materials uploaded to the portal are automatically added to the chatbot's knowledge base. If needed, existing materials can also be imported from external systems into the knowledge base automatically. The newly added or updated materials are immediately available to the chatbot, ensuring up-to-date responses.
On-Premise Option
The on-premise option allows the chatbot to operate solely on an internal network, making it a secure internal assistant, ensuring sensitive data is not shared with third parties. This makes it suitable for use with confidential data.
Enhanced Customer Experience
Integrating chatbots into corporate websites improves the overall customer experience by providing fast and accurate support, reducing wait times, and ensuring consistent service quality.
New Technology
The chatbot is built on the latest generative AI technologies, making its operation much more natural, offering an experience similar to human verbal interactions, unlike previous chatbot solutions. Its architecture allows easy integration of future AI advancements.
Benefits
- Reduces human resource needs
- Cost-effective
- Instant responses reduce wait times and increase customer satisfaction
- Human-like text interpretation and analysis
- Scalable to handle large volumes of customer inquiries efficiently
- 24/7 availability
- On-premise option available
The Intelligent AI Voice Assistant
ATAK AI VoiceChat takes the capabilities of Chatbot to the next level with voice recognition and speech synthesis, offering an experience similar to verbal communication. It is an ideal solution in situations where voice-based operation is more effective than typing, such as on mobile devices.
Use Cases
- Voice-based customer service to efficiently and quickly answer questions and resolve issues using available knowledge base
- A more convenient alternative to manual text input, especially for mobile users in work environments
- Kiosk support for customers
- AI assistant for meetings
- Intelligent assistant for corporate training
- Support for elderly or disabled users
Key Features
Speech Recognition and Synthesis
The advanced speech recognition capabilities of the AI VoiceChat application eliminate the need for manual text input, making it easier for anyone to use. Responses are not only displayed on-screen but also read aloud.
Quick Responses
Leveraging natural language processing, the AI VoiceChat application delivers fast, personalized answers to almost any question, reducing response times and enhancing customer satisfaction.
Mobile Application
VoiceChat can be developed as a standalone mobile app or integrated into an existing mobile application, extending its capabilities. If required, functions within the app can be accessed based on the AI's response.
Integration
The Dokk platform integration allows materials uploaded to the portal to automatically fill the VoiceChat knowledge base. If necessary, existing materials can also be imported into the knowledge base automatically. Newly added or updated materials are immediately available to VoiceChat, ensuring up-to-date responses.
On-Premise Option
Thanks to the on-premise option, VoiceChat can be used exclusively on internal networks as a secure internal assistant, ensuring that sensitive data is not shared with third parties. For mobile use, only speech synthesis occurs on the device.
State-of-the-Art AI Technologies
The application is built on the latest generative AI technologies, delivering a more natural experience similar to human verbal communication, compared to previous solutions. Its structure also allows for easy integration with newer generations of AI models.
Customizable Knowledge Base
The AI VoiceChat knowledge base is specifically tailored to meet your business needs, ensuring accurate and relevant responses.
User-Friendly Operation
Designed with user experience in mind, the application is intuitive and easy to use.
Benefits
- Provides a conversational experience thanks to voice input and speech synthesis
- Ideal for mobile use
- Fast responses reduce wait times and improve satisfaction 24/7
- Customizable knowledge base and interface
- Integration-ready
- On-premise option available
